Information We Collect
We collect information you provide when you place an order (name, shipping address, email, payment information processed by our payment provider), account information if you create one, and communications you send us. We also collect certain technical data such as IP address, browser type, and pages visited through cookies and analytics tools.
How We Use Information
We use this information to fulfill orders for stickers, patches, clothing, and other merchandise, communicate about your purchases, improve our website, prevent fraud, and comply with legal obligations. We do not sell your personal information.
Order and customer information is processed through our e-commerce platform, Big Cartel, and payment processors such as Stripe or PayPal. These providers act as service providers or processors and receive only the information necessary to fulfill orders, process payments, and operate the store. Big Cartel’s own privacy practices are separate from ours; you can review them on their site.
Marketing Communications
When you place an order, we collect your email address to fulfill your purchase and communicate about that order. We may also use that email address to send you occasional marketing messages about new products, restocks, or promotions related to Operation Wolf. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any marketing email we send or by contacting us at operationwolfhq@gmail.com. Unsubscribing from marketing messages will not affect transactional emails related to your orders (such as shipping confirmations).
We do not sell your personal information. If you are a California resident, you also have the rights described later in this policy regarding your personal information.
Cookies and Analytics
We use cookies and similar technologies for site functionality and analytics. You can control cookies through your browser settings.
Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, the right to request deletion of your personal information (subject to exceptions), the right to opt out of the sale or sharing of personal information (we do not sell or share it), and the right not to be discriminated against for exercising these rights. To exercise these rights, contact us at operationwolfhq+privacy@gmail.com.
Data Sharing
We share information with service providers who help us operate the business, including Big Cartel, payment processors, shipping carriers, website hosts, and print or fulfillment partners. These parties are required to protect your information and use it only for the purposes we specify.
Data Retention and Security
We retain information as long as needed for the purposes described above or as required by law. We use reasonable safeguards, but no method of transmission over the internet is 100% secure.
Contact
Questions about this policy or your privacy rights may be sent to operationwolfhq+privacy@gmail.com.
Last Updated: 10/28/2026